What you say, when you say it and how you act in a moment of reputational crisis can have enormous consequences and should never be rushed, ill-thought and dealt with solo.

Often, a misunderstanding can become an insurmountable fault line, especially if conducted over social media.

I can help you

- Avoid these pitfalls

- Strike the right tone

- Script what needs to be said, and what needs to be held back

- Take action to fix the ultimate problem

- Advise you on next steps

‘The single biggest problem in communication is the illusion that it has taken place.’

George Bernard Shaw